Privacy Policy
Last updated: February 9, 2026
1. Introduction
Tritonix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent development services.
2. Information We Collect
We may collect the following types of information:
2.1 Business Information
- Company name and address
- Contact person name and title
- Business email addresses and phone numbers
- Industry and company size
2.2 Project Data
- Requirements and specifications
- Training data provided for AI models
- Integration details and API credentials
- User feedback and performance metrics
2.3 Technical Information
- IP addresses and browser information
- Usage data and analytics
- Error logs and performance data
3. How We Use Your Information
We use the collected information for:
- Providing and improving our AI agent development services
- Communicating about project status and updates
- Training and fine-tuning AI models (with your explicit consent)
- Billing and invoicing
- Customer support and troubleshooting
- Legal compliance and security
4. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for data in transit and at rest
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Strict access controls and employee training
- Secure data centers with 99.9% uptime
5. Data Sharing and Disclosure
We do not sell your data. We may share information with:
- Service providers who assist in delivering our services (under strict confidentiality agreements)
- Legal authorities when required by law or to protect our rights
- Business partners only with your explicit consent
6. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon project completion, we can delete or return your data per your request.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
8. International Data Transfers
Your data may be transferred to and processed in the United States or other countries where we operate. We ensure appropriate safeguards are in place for international transfers.
9. Cookies and Tracking
We use essential cookies to ensure our website functions properly. We may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@tritonix.cn